No Returns, No Exchange, and No Cancellations Policy

Rishabh Creation does not provide the option to refund or exchange the product once purchased. The exact size and color are mentioned to avoid the need to exchange the product, so check images and read the description carefully before purchasing. Furthermore, our Quality Check team inspects each product to ensure it does not have any defects. However, in case of any manufacturing defect, damaged item in transit, or missing item in an order, you can register a complaint within 48 hours by sending us an email at [email protected].

To be eligible for a refund, you are required to record a video of opening the package to prove that you received an already defective product. Please share your order number along with the unboxing video.

The team will respond to your complaint query within 2–5 working days and get in touch with you. If you are eligible for a refund or replacement, the team will communicate with you and take the necessary steps.

In case the delivery status shows “delivered” and you have not received the product yet, you need to inform us within 24 hours. You are requested to send an email with your order ID with the subject “wrong delivery status” to [email protected]. Failing to do so within 24 hours will forfeit your entitlement to any refund or support from our team.

RTO (Return to Origin) Due to Customer Mistake:

If a shipment is returned due to a mistake or negligence on the customer’s part—such as providing an incorrect or incomplete address, incorrect contact information, failing to answer calls from the courier and from the vendor( Rishabh Creation ), or not being available to accept delivery—the customer will be responsible for bearing RTO charges and reshipment charges for the parcel. (Cancellation of the order will not be entertained.)

If you do not receive the refund amount within the mentioned duration, please check your bank account again or contact the bank, as processing may take some time from their end. Alternatively, you can contact us at [email protected].

Note: The shipping charges are non-refundable. Refund or cancellation of custom products is not entertained.